General H. Norman Swartzkopf's Eleven Commandments for Leaders
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You must have clear goals. You must be able to articulate them clearly
to others.
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Give yourself a clear agenda. Every morning write the five most important
things to accomplish that day, and get those five done.
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Let people know where they stand.
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What's broken, fix now. Don't put it off. Problems that aren't dealt with
only lead to more problems.
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No repainting the flagpole. Make sure all the work your people are doing
is essential to the organization.
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Set high standards. People won't generally perform above your expectations,
so it's important to expect a lot.
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Lay the concept out, but let your people execute it. Tell them in the clearest
terms what you want done, but let them suggest the best way to do it.
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People come to work to succeed. So don't operate on the principle that
if they aren't watched and supervised, they'll bungle up the job.
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Never lie. Ever.
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When in charge, take command. Some leaders who feel they don't have adequate
information put off deciding to do anything at all. The best policy is
to decide, monitor the results, and change course if it's necessary.
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Do what's right. The truth of the matter is that you always know the right
thing to do. The hard part is doing it.
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